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O Display é a TV ou o monitor que mostra as senhas chamadas, para o cliente na sala de espera saber que foi chamado e para onde ir. Configurar o display tem três partes: criar o dispositivo, parear a TV e escolher quais pontos ela mostra.

Conta com uma unidade e pelo menos um Ponto de Atendimento.

Uma TV ou monitor com navegador, na mesma rede.

- Conta com uma unidade e pelo menos um Ponto de Atendimento.
- Uma TV ou monitor com navegador, na mesma rede.

O Display e um aparelho pareado da unidade

O Display é um aparelho pareado, ligado a uma unidade, e mostra as chamadas de um conjunto de Pontos de Atendimento daquela unidade. Ele não é limitado a um único ponto: por padrão mostra todos os pontos da unidade, e você pode restringir se quiser.

Crie o display em Experiência do Cliente › Dispositivos. Clique em Novo dispositivo e escolha Display. O dispositivo nasce ligado à unidade selecionada no seletor do topo.

Pareie a TV para ligá-la ao dispositivo que você criou:

Na TV, abra a página de pareamento do QSmartHub. Ela mostra a mensagem Conecte esta tela e um código. A própria página orienta: "No painel do QSmartHub, abra Experiência do cliente › Dispositivos, escolha a tela e toque em Parear."

No painel, abra o dispositivo Display que você criou e vá à aba Parear a TV.

Digite o código que apareceu na TV e clique em Conectar.

1. Na TV, abra a página de pareamento do QSmartHub. Ela mostra a mensagem Conecte esta tela e um código. A própria página orienta: "No painel do QSmartHub, abra Experiência do cliente › Dispositivos, escolha a tela e toque em Parear."
2. No painel, abra o dispositivo Display que você criou e vá à aba Parear a TV.
3. Digite o código que apareceu na TV e clique em Conectar.

O código vale por 10 minutos e se renova sozinho na tela. Quando o pareamento conclui, a TV mostra Tela conectada e passa a exibir o painel de senhas.

Escolha os pontos do display no bloco O que esta tela mostra, dentro do dispositivo. A opção Todos os pontos é o padrão — "Mostra as chamadas de todos os pontos. Ponto criado depois entra sozinho." Para limitar a tela a assuntos específicos, troque para Pontos selecionados e marque os pontos desejados.

Controle a TV pareada pela aba Controle remoto do dispositivo, sem ir até ela: Identificar tela (pisca uma marca na TV para você saber qual é), Recarregar tela e Gerar novo link (troca o endereço da tela, caso precise refazer o pareamento).

A TV mostra o painel de senhas da unidade. Quando um operador chamar uma senha de um ponto que esta tela assina, ela aparece no Display.

Mostra como criar o dispositivo Display, parear a TV pelo codigo e escolher quais pontos ela mostra.

Como configurar o display (a TV de senhas)

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Como configurar o display (a TV de senhas)

Pre-requisitos

O Display e um aparelho pareado da unidade

Crie o dispositivo Display

Pareie a TV pelo codigo

Escolha o que a tela mostra

Controle a tela a distancia

Resultado esperado